To fulfil your order, you provide me with specific information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information and the details of the product that you’re ordering. 

I will only use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

I will only ever share your personal information for very limited reasons and in limited circumstances, as follows:

1) Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

2) Service providers. I engage trusted delivery companies to ensure your order reaches you safely and will share your personal information with these third parties, but only to the extent necessary to perform these services.

3) Compliance with laws. I may collect, use, retain, and share your information if it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. For tax purposes I am required to keep all sales information for 5 years, in case I am ever audited.

Your Rights:

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

1) Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

2) Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

3) Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to contact me: via etsy message system (convos), this is best as it is a record kept by Etsy if needed for proof of any complaint or communication for any dispute. To comply with EU regulations, my address information will be included on customer's receipt if a purchase is made.